Payment Policy
At Helen Sock Shop, we are committed to providing a secure and seamless checkout experience. This Payment Policy explains the payment methods we accept and how we protect your payment information.
Accepted Payment Methods
We accept the following major payment methods:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
All payments must be made in full at the time of purchase. We currently do not offer payment plans or installment billing.
Payment Security
Your privacy and security are very important to us. All transactions made on helensockshop.com are processed through secure and PCI-compliant payment gateways.
We do not store any credit card or financial information on our servers.
Our website uses SSL (Secure Socket Layer) encryption to ensure that your personal and payment information remains protected during checkout.
Order Confirmation
After completing your purchase, you will receive an order confirmation email containing your order details.
If you do not receive this email within a few minutes:
- Please check your spam or junk folder
- Or contact our support team for assistance
Billing Information Accuracy
Please ensure that your billing information is accurate and matches your selected payment method.
Orders with incorrect, incomplete, or unverifiable billing details may be delayed or canceled.
Sales Tax
Applicable sales tax will be calculated and displayed at checkout based on your shipping address, in accordance with state and local tax laws.
Fraud Prevention
To protect both our customers and our business, we reserve the right to refuse or cancel any order that appears suspicious or fraudulent.
In such cases:
- You will be notified promptly
- Any pending charges will be voided or refunded
Contact Information
If you have any questions or concerns regarding payments or billing, please contact us:
Helen Sock Shop
Website: helensockshop.com
Phone: +1 (706) 892-1244
Email: helensockshop@gmail.com
Physical Address: 16 Chattahoochee St, Helen, GA 30545, USA
Business Days: Monday — Sunday
Business Hours: 11:00 AM — 7:00 PM
Response Time: Our customer support team responds to all inquiries within 24 hours.