Terms of Service

Welcome to Helen Sock Shop. By accessing or using our website helensockshop.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms, including additional policies referenced herein or available on our website. These Terms apply to all users of the site, including browsers, customers, vendors, and merchants.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our clothing or sock products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code.

A breach or violation of any of these Terms may result in the immediate termination of your access to our services.

3. Product Information

We strive to ensure that all product descriptions, pricing, and images are accurate and up to date. However, we do not guarantee that all website content is completely error-free.

If a product purchased from us is not as described, your sole remedy is to return it in unused condition in accordance with our Refund Policy.

4. Order Processing & Shipping

  • Order Processing Time: 0–2 business days
  • Transit Time: 3–5 business days
  • Total Delivery Time: 3–7 business days
  • Order Cut-Off Time: 05:00 PM (EST)
  • Shipping Region: United States only
  • Shipping Method: Free Shipping

We currently do not offer international shipping.

5. Returns & Refunds

We accept returns within 30 days of delivery. Items must be returned in their original condition, unused, and with original packaging and tags.

If you placed the wrong order or changed your mind, return shipping costs will be your responsibility.

Return processing time: Up to 7 business days after receiving the returned item.

For damaged or defective items:

  • Contact us within 7 days of delivery
  • Provide clear photos of the damaged item and packaging

Without photographic evidence, we may not be able to provide a refund, replacement, or store credit.

For full details, please refer to our Refund Policy.

6. Payments

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • Apple Pay

All transactions are processed securely. We do not store your credit card information.

7. Modifications to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service without notice at any time.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or distributors.

9. Intellectual Property

All content on this website — including text, graphics, logos, product images, and design — is the property of Helen Sock Shop and is protected by applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

Helen Sock Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time.

It is your responsibility to review this page periodically for updates. Continued use of the website after any changes constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact us:

    Helen Sock Shop
Website: helensockshop.com
Phone: +1 (706) 892-1244
Email: helensockshop@gmail.com
Physical Address: 16 Chattahoochee St, Helen, GA 30545, USA

Business Days: Monday — Sunday
Business Hours: 11:00 AM — 7:00 PM

Response Time: Our customer support team responds to all inquiries within 24 hours.